Happy Palm Pre Day!

Well, today’s the day. The Pre was officially released this morning, and I’m guessing that most folks who really, really wanted one weren’t disappointed. My Sprint corporate store in Thousand Oaks, CA had 40 Pre on hand, of which they set aside three for replacements. I showed up at around 6:10 am for an 8:00 am opening, and the last Pre ticket was handed out at around 7:30 am. I didn’t pay too much attention once I was invited inside, but I did notice a few people who were turned away and promised a Pre in the next batch (probably arriving on Monday).

The purchase process itself was smooth, and I really must commend Sprint for providing some great customer service. The “Sprint Premier” program of early notification/purchase was horribly botched (I might write something on this later), but Sprint made up for it with a seamless buying experience. I was in and out in less than 20 minutes, and my sales rep was courteous and helpful throughout.

The Pre itself is a wonderful, albeit imperfect, device. I think it’s superior for a V1.0 product, both in terms of the WebOS platform in general and the Pre itself. The upgrade to 1.0.2 made a tremendous difference in overall performance, and so I’m hopeful that future updates will continue to improve the performance of what is simply an outstanding user interface. The built-in applications are a bit limited, the App Catalog is sparse (of course), and there are some bugs and performance glitches that hamper the experience.

I’d rate the hardware a 7.0/10, and WebOS an 8.5/10 with the real potential for improving to a 9.5/10. I’ll provide a more extensive review when I’ve had more time with the Pre, but I pronounce the device a must-have for any gadget freak and a great buy for anyone who wants a solid smartphone with good out-of-the-box functionality.

Speak Your Mind

*